Freezing and losing progress!!!

I typically enjoy this game a lot, but last few CSI cup rounds Ive lost the reward or scene keeps freezing so I cant participate or even go back to home screen. Ive reloaded the app only to discover glitch isnt gone and Ive lost progress on scenes..ones Ive actually solved already reemerge undone!!!! PLEASE DO SOMETHING!!

Cuebaby19 about CSI: Hidden Crimes, v2.37.2