Why let you win a spin prize and not give it?

So you can spend a ton of money playing this game-even in small purchases....but it DOES give you a chance to spin and win unlimited energy. Ive now won this twice and NOT BEEN GIVEN IT...when you try to ask UBI THEY MAKE YOU SIGN UP FOR THEIR ACCOUNT. Im done. Beware!

cheggie about CSI: Hidden Crimes, v2.3.7